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If you’ve ever thought, “Surely there must be a better way to deliver services than this!”, this job offers an exciting opportunity. Public Voice is a Community Interest Company (CIC) with a mission to improve public services and neighbourhoods through user engagement. We do this through community engagement, individual user engagement and community intervention, collecting the combined voices of citizens, gathering evidence and ultimately taking action to bring about positive change, now and in the future. Founded in 2014 and based in Tottenham, we now operate across London and in a number of sectors, and have an excellent reputation for our work.

We want to see a world in which providers of public services and housing are continually responsive to feedback; people are enabled and empowered to influence decisions relating to policy making and service delivery; and in which commissioners of services ensure that providers are under a contractual obligation to be proactive and responsive to feedback from service users. Our ground-breaking model – Understand, Interpret, Design – has transformed the way many organisations engage with service users, and as we approach our tenth birthday, we are proud to be our clients’ first choice in user engagement and service improvement.

Following the retirement of our longstanding Chair, we now seek her successor as Chair of the Board. This critical role guides the entire Board, shaping our areas of focus, coaching the senior team of Public Voice and bringing out the best of the Board’s breadth of skills. Over the last eight years, we have experienced substantial growth and development resulting in a more diverse range of contracts and services across health and social care, and neighbourhood change. You’ll oversee our continued growth and expansion into new areas, ensuring that our core values of courage, collaboration, integrity and inclusion underpin all we do.

This is a hugely exciting time to become a part of Public Voice. If you are committed to improving services through user engagement and co-production, and have the vision and ambition to take an already successful organisation to its next stage, we would love to hear from you. We actively encourage applications from all backgrounds and are committed to equality and diversity within our board and workforce.

For more information on the role, click here to view Candidate Pack

As part of your application, please complete the Candidate Declaration Form and attach it to your BeApplied submission as a supplementary document.

If you have any questions that remain unanswered, please email publicvoice-chair@cadencepartners.co.uk.

Closing date: 31 August 2023. Interviews are likely to be held w/c 18 September 2023.